Crystal Nails

Reviews about Crystal Nails

• Erika R

  Jul, 20 2018
  ★ ☆ ☆ ☆ ☆
  It got really great reviews so I made an appointment for 3 gel manicures. I made the appointment on Saturday to make sure they had time for Sunday at noon. They confirmed. I live twenty five minutes away and didn't have a car so I took an Uber with my mom and grandmother. When we arrived, they were FULL. No one was at the reception so I asked the woman who seemed to be in charge. She seemed surprised they even offered appointments and left us standing there awkwardly until I asked for the 3rd time. Finally someone got up and looked at their appointment book. They had me in there for 3 gels at 12 but clearly couldn't take us they asked us to come back at 3, FOUR HOURS LATER. I said no. Even if we wanted to there was no place to sit. Not sure what the point of making an appointment is if they're not going to honor them but I'm for sure never coming back. Total waste of time and money.

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